Tuesday, November 17, 2009

Univoice: Hosted PBX Phone Service

Univoice.com offers business owners quality VOIP PBX services that are as reliable, and more cost effective than the traditional public switched telephone network (PSTN). VOIP, Voice over Internet Protocol, is the technology that allows voice communication over the internet. VOIP allows the customer unique benefits that traditional PSTN telephone solutions do not offer.

PBX, Private Branch Exchange, is typically the type of network used in business settings. PBX allows the business to connect its many internal phone lines using the PBX network. Fax machines, modems, and extensions are also typical connections made through a PBX network.

At Univoice, we provide Hosted PBX VOIP phone service as a solution to businesses as a cost reduction and disaster recovery strategy. One of the main benefits is that VOIP telephone services are a small fraction of the cost of analog calls, even with international calling. Another key benefit is disaster recovery. If the business is in a region where analog phone lines are constantly threatened by natural occurrences, then VOIP phone systems can act as a back up service or a primary service to reroute calls through the web.

At Univoice.com, we understand that your business image is important. Our Internet phone service offers the use of remote servers that have been refined to reduce jitter, echo, dropped calls, and other annoying instances associated with VOIP when it was first introduced.

VOIP PBX is not unlike traditional PBX systems. We offer solutions for small businesses, as well as, call centers. Our solutions includes the traditional PBX features but are not limited to 3-way calling, call transfer, hold music, Do Not Disturb, speed dial, speakerphone, off-hook dialing, distinctive rings, and call mute. Other specialized services are teleconferencing, recorded calls, visual call reports, unified voice and faxing, call routing features, and the choice of how calls are forwarded: round-robin, simultaneous, least-time, and skill-based distributions.

Two important features of the Hosted PBX systems is that it allows the remote workers to seamlessly access the system and accept calls as though they were in the office. Additionally, the system allows voice-to-text voice mail. All incoming messages to Hosted PBX VOIP systems can be transcribed to text because of the systems digital capabilities.

Our corporate headquarters is in Miami, FL and we offer unlimited and quality support to all of our customers. For a quality solution for your business or call center, please contact us via our website or by phone. We can also offer internet phone equipment solutions, in addition, to the service.

For More Information, Please Visit;
www.GetUnivoice.comwww.GetUnivoice.com

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